Engagement Manager, Ericsson

Job Summary

Accountable for customer centric offerings, including re-use, based on the complete Ericsson portfolio & 3PP. Responsible for creating & taking forward offerings to existing or new markets & customers with potential for substantial growth through innovative business & go-to-market models, cross all engagement models. Responsible for sales of offerings within respective practice. Responsible for Lead Management to establish a long term business growth. Partner with the KAM/AM in driving customer engagements by providing thought leadership & support in identifying & capturing opportunities. Responsible for creating a highly capable & experienced organization, able to work with C-level with customers, long-term engagements & to prove Ericsson credibility in the field with successful business cases.

Major Responsibilities

  • Deliver customer value & thought leadership
  • Lead virtual/functional team to support KAM to grow within & beyond current business
  • Conduct in-depth business focused discussions with the customer & analyze customer business environments, requirements, plans & issues
  • Generate & manage leads to increase the 36 month sales funnel
  • Perform value argumentation through generating customer business cases
  • Identify & proactively drive new business opportunities
  • Perform value argumentation through generating customer business cases
  • Identify & proactively drive new business opportunities
  • Build, manage & expand the regional offering portfolio in a specific area of competence &/or business
  • Drive knowledge transfer among relevant communities within Ericsson
  • Support in developing & delivering customer presentations including solutions, value argumentations & business case

Position Qualifications & Skills:

Minimum Qualifications & Experience Requirements:

  • B.Sc. in Computer Science/Electrical/ Telecommunications Engineering degree from any reputed University. .
  • At least 8 -10 years of working experience in relationship sales & from ICT industry
  • Minimum 5 years in leadership positions for job stage 7 & upwards
  • Self-driven and result oriented
  • Strong sense of responsibility and accountability
  • Understanding of business operations and corporate culture

Core Competences:

  • Problem Solving & Strategic Thinking
  • Customer Insight
  • Consultative Selling Skills
  • Negotiation & argumentation Skills

Preferred Skills:

  • Commercial Understanding
  • Strong interpersonal & communication skills
  • Market Insight
  • Teamwork & Collaboration

Application Deadline: June 10, 2015

Mustafizur Rahman Khan

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