Direct Fresh – Head of Business Operations

Direct Fresh is looking to hire a Head of Business Operations. Reporting to the primary partners of the organization, this is a unique and amazing opportunity to work with and help shape the future of one of the fastest growing start-ups in Bangladesh.

The right candidate is hungry to manage finances, risk management, vendor/client management, people, customers and internal operations. We are looking for someone that can further grow and develop our internal automation, operations, logistics, processes, and maintain a high quality standard of customer service and delivery that we’re known for.

The candidate is someone who is passionate about food and/or agriculture and can implement strategies and ideas with a high attention to detail. The candidate would be responsible for the following:

*Further expand, improve and develop Direct Fresh’s operating and logistics policies to support our mission and future growth.

*Help define and shape the company’s long term operating strategy and support tactical implementation.

*Manage the daily, weekly and monthly performance of our delivery, customer service and operations teams leveraging good meeting and project planning to drive results and focus.

*Discover, asses and implement new market opportunities and initiatives that are inline with Direct Fresh’s mission and financial goals.

*Lead and manage performance management processes that measures and evaluate goals and company progress.

*Manage and lead vendor and customer relationships including: on-boarding, servicing and ongoing account management.

*Oversee monthly and quarterly assessments and forecasts of Direct Fresh’s financial performance against budget, financial and operational goals. Oversee short and long-term financial and managerial reporting.

* Support and implement new marketing initiatives and strategies.


*An MBA preferred but not a deal breaker. At least a college degree.
*A proven track record in managing multiple projects in a manner that focuses on customer, team and results.
*Proven P&L management (Both on the finance and accounting sides)
*Excellent people skills, with an ability to partner with the founding partners
*Integrity, credibility, commitment and a serious passion and love for FOOD.

The person we are looking for is naturally a problem solver, is creative and when problems and blockers present themselves, are able to think outside the box. An expat with an entrepreneurial background would be ideal. If this sounds like you or you know of someone that would be a great fit, please PM me. Thanks!

Mustafizur Rahman Khan