The e-commerce scene in Bangladesh is growing immensely popular with new sites joining the bandwagon to cater to a more tech savvy customer base. Vootbari is one such new entrant to the e-commerce market in Bangladesh. The site promises in delivering best buy services by giving customers the experience of purchasing quality products at reasonable prices.
The Bangla name Vootbari sounds interesting which means ghost house in English. The slogan of the site is “Kinben apni, pouche debe Voot” or “You buy, Voot delivers”. The site features clothing, beauty and health category products for both men and women, jewelry for women, kids category products and an exclusive Indian zone.
Some of the unique features of the Vootbari experience is that customers can avail free delivery within Dhaka for orders greater than Taka 200. Vootbari promises to deliver products within 3 hours maximum, it also offers free returns. The site also delivers to other parts of Bangladesh via cargo services. Vootbari also has a feature of requesting for products where customers can request for out of stock products they need and the Voot team will get it for them. Payments can be made via cash on delivery, bkash, Ucash, bank transfer and DBBL mobile banking.
Vootbari is championing itself as a e-commerce platform where customers can negotiate prices. This is mainly done through the online chat option labelled as “Email Us” that the site has at the bottom of every page. Whenever the Vootbari team is online, interested buyers can send them an instant message and interact with the team to negotiate their prices.
After a successful price negotiation, the Vootbari team will provide a special coupon code to the buyer that needs to be entered during the checkout process. The coupon, after being applied, will reflect the discounted and negotiated price when placing the order. This is the first ever price negotiation system unique for any Bangladeshi e-commerce platform.
A potential buyer will find the ordering process pretty easy and hassle free. The process can be outlined as such: the buyer visits the Vootbari site and logs in to his/her account, goes through the respective categories, chooses the desired product, adds it to the shopping cart, then proceed to checkout, enter address, choose payment method and place the order. That’s all. Then the buyer needs to wait for a call from the Vootbari team the same day [when order is placed within working hours] and they will deliver the product to you within 3 hours of making the call.
The site was launched on June 26, 2015 at Shilpakala Academy in Dhaka. Being a new site, Vootbari still has inadequate product collections on its platform but we are expecting the collection to be more bigger and better in the coming days.